Get in Touch with RYD

We’re Here to Help

Have questions or need support? Reach out to us anytime, and we’ll ensure you get the assistance you need.

Contact Us
9545530132
Customer Support
support@rydtaxi.app

Email

Floor 20, Oberoi Commerz II, Goregaon, Mumbai - 63

Office

Terms & Conditions

Terms of Service
By using the RYD Sharing App, you agree to comply with our terms of service. These terms outline the acceptable use of our platform, user responsibilities, and limitations of liability. Please read them carefully.
Privacy Policy
Your privacy is important to us. Our privacy policy explains how we collect, use, and protect your personal information. We encourage you to review this policy to understand our practices.
User Conduct
Users are expected to behave respectfully and lawfully while using the RYD Sharing App. Any form of harassment, abuse, or illegal activity will result in immediate termination of service.
Payment Terms
All payments for rides booked through the RYD Sharing App must be made using the payment methods provided in the app. We do not accept cash payments. Please ensure your payment information is up-to-date.
Cancellation Policy
Cancellations must be made within the time frame specified in our cancellation policy. Failure to do so may result in a cancellation fee. Please review our policy for more details.

Frequently Asked Questions

Find answers to common questions about using the RYD Sharing App.

How do I book a ride?

To book a ride, simply open the RYD Sharing App, enter your destination, choose your preferred vehicle, and confirm your booking. A driver will be assigned to you shortly.

What payment methods are accepted?

We accept various payment methods including credit/debit cards and digital wallets. All payments are processed securely through the app.

How can I track my ride?

You can track your ride in real-time using the RYD Sharing App. Once your ride is confirmed, you will see the driver’s location and estimated arrival time on the map.

What if I need to cancel my ride?

You can cancel your ride through the app before the driver arrives. Please refer to our cancellation policy for any applicable fees.

Is my personal information safe?

Yes, we take your privacy seriously. All personal information is encrypted and securely stored. Please review our privacy policy for more details.

How do I contact customer support?

If you need assistance, you can contact our customer support team through the app or by visiting our support page on the website.

Get in Touch with RYD

Have questions or need support? Our team is here to help. Reach out to us for any inquiries, and we’ll get back to you as soon as possible.

Contact Us