RYD Taxi is committed to protecting your privacy as our customer. To our customers, we offer this pledge:

 

Information Ownership and Use: RYD Taxi owns the information collected through our Apps.

 

We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to unauthorized third parties. RYD Taxi is the owner of the information, which is collected on this Website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

 

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

  1. Information Collection: We may collect:
    • For Rider Apps: Name, email address, phone number, and other details necessary for app functionality.
    • For Taxi Driver App: Name, email address, phone number, and other details necessary for app functionality, Location data, ride history.

    We collect this information when you register, use our services, or enter information in our Apps.

  2. Use of Information: We use your information to:
    • Personalize your experience
    • Improve our Apps
    • Provide customer service
    • Process transactions
    • Send periodic emails (if opted in)
  3. Data Protection:
    • We regularly scan our Apps for security vulnerabilities.
    • We use Malware Scanning.
    • Your information is protected behind secured networks, accessible only by limited authorized personnel.
    • We implement a variety of security measures to maintain the safety of your personal information.
  4. Cookies: We may use session cookies for improved user experience. You can choose to disable cookies through your browser settings.
  5. Third-party Disclosure: We do not sell, trade, or transfer your Personally Identifiable Information to outside parties.
  6. Third-party Links: Our Apps do not include or offer third-party products or services.
  7. Google: We have not enabled Google AdSense but may do so in the future.
  8. Fair Information Practices: In case of a data breach, we will notify affected users via email and phone within 1 business day.
  9. CAN-SPAM Act Compliance: We collect your email address to send information, respond to inquiries, and/or other requests or questions. We agree to:
    • Not use false or misleading subjects or email addresses
    • Identify marketing messages as advertisements
    • Include our physical address
    • Monitor third-party email marketing services for compliance
    • Honor opt-out/unsubscribe requests promptly
  10. Information Collection and IP Addresses: We may collect non-personally identifiable information such as IP addresses, browser types, etc., for internal marketing purposes.
  11. App-Specific Disclosures: RYD Taxi App: We do not share user phone numbers with third parties.
  12. Terms & Conditions:
    • Our country of domicile is India
    • We accept Visa and Master Card payments in AED and USD.
    • We do not trade with OFAC sanctioned countries.
    • Users under 18 should not use the Apps without parental consent.
    • Users are responsible for maintaining the confidentiality of their accounts.
  13. Payment and Shipping:
    • Payment confirmations will be sent within 24 hours.
    • (For physical products) Orders are shipped within 48 hours, Monday – Friday, 8 am – 5 pm.
  14. Cancellation and Refund Policy:
    • Customers can cancel orders within 24 hours.
    • Refunds will be made to the original payment method and may take up to 45 days to process.
  15. Changes to Privacy Policy: We reserve the right to change this Privacy Policy. Users are encouraged to check this policy frequently for updates.
  16. Contact Information: For questions regarding this privacy policy, contact us at: RYD Taxi App (c/o Sharad Technologies Pvt Ltd), C-9, Panchwati Colony, Ratanada, Jodhpur, Rajasthan, India -342001 or on Email:virendramaloo@gmail.com

  17. By using our Apps, you consent to this privacy policy.